Right, but the suggestion was to connect it to a powered USB hub, and then connect that to the Thunderbolt port. So the hub is between the two and the device has a source of power other than the computer, using a standard (not active) USB cable, which gets its power from the hub.No, I have it connected directly to one of the USB-C/Thunderbolt ports on the back of the Mac. I am using an active USB cable, but it is directly connected.
It’s worth a try, though it likely won’t make a difference. I’m assuming you also tried it directly via a USB-A port already, to see if it was any better?
The only other thing you might try is to unplug the device, from the USB port, before you sleep the computer, then try reconnecting either before or after it’s back on. Since it seems likely it’s about how its handling the whole shut down / resume thing, from Mac OS, the hope is avoiding part of that somehow makes things better. Otherwise, it's not really something you can likely fix this side of a driver or device firmware update.
Statistics: Posted by PAK — Mon Jan 29, 2024 11:43 pm